{"id":11046,"date":"2025-06-30T10:16:06","date_gmt":"2025-06-30T08:16:06","guid":{"rendered":"https:\/\/kwalifikacje.gov.pl\/deklaracja-dostepnosci\/"},"modified":"2026-10-15T20:22:44","modified_gmt":"2026-10-15T18:22:44","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/kwalifikacje.gov.pl\/en\/individual\/accessibility-statement\/","title":{"rendered":"Accessibility statement"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span id=\"a11y-podmiot\">Educational Research Institute \u2013 National Research Institute<\/span> is committed to ensuring the accessibility of its <span id=\"a11y-zakres\">website<\/span> in accordance with the Act of 4 April 2019 on the Digital Accessibility of Websites and Mobile Applications of Public Sector Bodies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This accessibility statement applies to the <a href=\"https:\/\/kwalifikacje.gov.pl\/en\/\" id=\"a11y-url\" target=\"_blank\" rel=\"noreferrer noopener\">kwalifikacje.gov.pl<\/a> website.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website publication date: <time id=\"a11y-data-publikacja\" datetime=\"2017-09-15\">15 September 2017<\/time><\/li>\n\n\n\n<li>Date of the last significant update: <time id=\"a11y-data-aktualizacja\" datetime=\"2025-10-28\">28 October 2025<\/time><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Digital accessibility status<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This website<\/strong> is partially compliant with the annex to the Act of 4 April 2019 on the Digital Accessibility of Websites and Mobile Applications of Public Sector Bodies due to the non-compliances listed below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The accessibility statement for the Zeterka chatbot<\/strong>, available on the portal as a widget, was prepared on the basis of an assessment carried out by Nautil sp. z o.o. The results of the assessment are presented in the <a href=\"https:\/\/kwalifikacje.gov.pl\/wp-content\/uploads\/2026\/04\/Raport-z-Audytu-Aplikacji-Chatbot-Zeterka.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">audit report<\/a> (PDF, 3.32 MB, opens in a new tab). The improvements identified in the audit have been implemented.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Inaccessible content<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Non-compliance with the annex<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Not all PDF files published on the website are fully digitally accessible (they may lack a text layer or a correct heading structure).<\/li>\n\n\n\n<li>Some images and photographs do not have alternative text.<\/li>\n\n\n\n<li>In some cases, the contrast is too low.<\/li>\n\n\n\n<li>Some videos do not have captions or audio description (most new videos already have captions).<\/li>\n\n\n\n<li>The heading hierarchy is incorrect on some pages.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Planned improvements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gradually adding alternative text to images and photographs.<\/li>\n\n\n\n<li>Work to improve contrast.<\/li>\n\n\n\n<li>Preparing audio descriptions, text descriptions and extended captions for graphic and multimedia content.<\/li>\n\n\n\n<li>Improving the heading structure of pages.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Content not covered by the legislation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The portal contains files prepared by third parties, which may not be accessible.<\/li>\n\n\n\n<li>Multimedia content published before 23 September 2020 is not fully accessible.<\/li>\n\n\n\n<li>Documents published before 23 September 2018 are not digitally accessible.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preparation of the accessibility statement<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Date the statement was prepared: <time id=\"a11y-data-sporzadzenie\" datetime=\"2021-02-02\">2 February 2021<\/time><\/li>\n\n\n\n<li>Date of the last review of the statement: <time id=\"a11y-data-przeglad\" datetime=\"2026-03-31\">31 March 2026<\/time><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We prepared this statement on the basis of a self-assessment. The results of the assessment are presented in the <a href=\"https:\/\/kwalifikacje.gov.pl\/raport-z-samooceny\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital accessibility assessment report<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Facilities, limitations and other information<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Feedback and contact details<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can report any digital accessibility issues with this website to <span id=\"a11y-kontakt\">Ma\u0142gorzata Pomorska<\/span> \u2013 by email at <a id=\"a11y-email\" href=\"mailto:m.pomorska@ibe.edu.pl\">m.pomorska@ibe.edu.pl<\/a> or by telephone on <a id=\"a11y-telefon\" href=\"tel:+48222417100\">+48 22 24 17 100<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Everyone has the right to request that this website or any of its elements be made digitally accessible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When making such a request, please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your first name and surname,<\/li>\n\n\n\n<li>your contact details (e.g. telephone number or email address),<\/li>\n\n\n\n<li>the exact address of the webpage containing the digitally inaccessible element or content,<\/li>\n\n\n\n<li>a description of the problem and the way you would prefer it to be resolved.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will respond to your request as soon as possible, and no later than within 7 days of receiving it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If this period is too short for us, we will let you know. We will provide a new deadline by which we will correct the issues you have reported or provide the information in an alternative format. This new deadline will not exceed 2 months.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If we are unable to ensure the digital accessibility of the website or content specified in your request, we will offer you an alternative way of accessing it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Handling accessibility requests and complaints<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Complaint about a lack of digital accessibility<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you requested and you disagree with this refusal, you have the right to lodge a complaint.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You also have the right to lodge a complaint if you do not agree to use the alternative method of access that we offered in response to your request for digital accessibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please submit any complaint by post or email to the management of our institution:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span id=\"a11y-procedura-kierownik\">Anna Micek-Czaplicka \u2013 Deputy Director of the Educational Research Institute \u2013 National Research Institute<\/span>,<\/li>\n\n\n\n<li>Address: <span id=\"a11y-procedura-adres\">8 G\u00f3rczewska Street, 01-180 Warsaw<\/span>,<\/li>\n\n\n\n<li>email: <a id=\"a11y-procedura-email\" href=\"mailto:sekretariat@ibe.edu.pl\">sekretariat@ibe.edu.pl<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.gov.pl\/web\/gov\/zloz-wniosek-o-zapewnienie-dostepnosci-cyfrowej-strony-internetowej-lub-aplikacji-mobilnej\" target=\"_blank\" rel=\"noreferrer noopener\">You may find useful information on the Polish government portal gov.pl.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also inform the <a href=\"https:\/\/bip.brpo.gov.pl\/pl\/content\/zlozenie-wniosku-do-rzecznika-praw-obywatelskich\" target=\"_blank\" rel=\"noreferrer noopener\">Commissioner for Human Rights<\/a> about the situation and ask for intervention in your case.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Complaint about a lack of architectural and information and communication accessibility<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If architectural or information and communication accessibility has not been provided, you have the right to submit a request for accessibility and, subsequently, a complaint to the <a href=\"https:\/\/www.pfron.org.pl\/kontakt\/\" target=\"_blank\" rel=\"noreferrer noopener\">President of the Management Board of PFRON<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Procedure<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Submitting a request to the institution: A request for accessibility should be submitted directly to us. We are required to fulfil the request without undue delay, and no later than within 14 days. If meeting this deadline is not possible, we will inform you of a new deadline (no longer than 2 months).<\/li>\n\n\n\n<li>Right to lodge a complaint: If we fail to provide accessibility within the specified period or issue a notice of refusal, you may lodge a complaint about a lack of accessibility.<\/li>\n\n\n\n<li>Complaint to PFRON: A complaint should be submitted to the President of the Management Board of the State Fund for Rehabilitation of Disabled Persons within 30 days of receiving the notice of refusal or of the expiry, without resolution, of the deadline for processing the request.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Other information<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Mobile applications<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Educational Research Institute \u2013 National Research Institute provides the following mobile applications:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/odznakaplus.ibe.edu.pl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Odznaka +<\/a> \u2013 view the <a href=\"https:\/\/odznakaplus.ibe.edu.pl\/page\/deklaracja-dostepnosci\" target=\"_blank\" rel=\"noreferrer noopener\">accessibility statement for this application<\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Architectural accessibility<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Main office of the Educational Research Institute \u2013 National Research Institute<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">8 G\u00f3rczewska Street<br>01-180 Warsaw<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">How to reach the Institute<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>take metro line M2 to M\u0142yn\u00f3w station, then continue for 650 m in a straight line eastwards along G\u00f3rczewska Street,<\/li>\n\n\n\n<li>take bus lines 136, 171 or 190 to the P\u0142ocka-Szpital stop, then continue for approximately 300 metres in a straight line eastwards along G\u00f3rczewska Street,<\/li>\n\n\n\n<li>take bus lines 103 or 106 to the P\u0142ocka-Szpital stop (on P\u0142ocka Street), then continue approximately 400 m eastwards,<\/li>\n\n\n\n<li>take tram lines 20, 23, 24 or 28 to the M\u0142ynarska stop, then continue approximately 300 m westwards.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">Parking<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not have designated parking spaces for disabled people.<\/li>\n\n\n\n<li>You may use a parking space indicated by a member of the IBE reception staff. Remember to bring your disabled person&#8217;s parking card and display it behind the windscreen.<\/li>\n\n\n\n<li>Parking on the premises of IBE PIB is free of charge.<\/li>\n\n\n\n<li>Parking spaces are located in the courtyard and at the rear of the building.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Educational Research Institute \u2013 National Research Institute is committed to ensuring the accessibility of its website in accordance with the Act of 4 April 2019 on the Digital Accessibility of Websites and Mobile Applications of Public Sector Bodies. This accessibility statement applies to the kwalifikacje.gov.pl website. Digital accessibility status This website is partially compliant with [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":11136,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11046","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/pages\/11046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/comments?post=11046"}],"version-history":[{"count":7,"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/pages\/11046\/revisions"}],"predecessor-version":[{"id":17248,"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/pages\/11046\/revisions\/17248"}],"up":[{"embeddable":true,"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/pages\/11136"}],"wp:attachment":[{"href":"https:\/\/kwalifikacje.gov.pl\/en\/wp-json\/wp\/v2\/media?parent=11046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}